Self serve solutions for tech support
Empower customers, deflect calls and improve satisfaction with the tools for effective problem solving through Ozmo self serve.
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Explore the best self-serve solutions for tech support
Key benefits of Ozmo's self serve
Ozmo’s self-serve solution provides 24/7 access to consistent, accurate answers across all digital channels. Regardless of channel preference, our digital support solution caters to a wide range of devices, apps and services-specific needs. Customers will receive continued, extensive support assistance post-sale from initial setup to getting the most out of their tech. To optimize technology over its lifecycle, customers have access to the latest and most up-to-date answers with Ozmo’s real-time updates for devices, operating systems, applications and more. And best of all, these self-serve tools can be integrated into a wide variety of channels and formats to meet customer preferences.
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Extensible, virtual support
Give customers the ability to problem-solve through omnichannel support with flexible answers that update dynamically across all of your digital channels.
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Optimized, efficient learning
It’s difficult for customers to solve technical problems when given limited options to receive help. Our turnkey solution offers immediate value through a visual, interactive format optimized for learning.
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Deflect calls, cut costs
Many customer inquiries can be resolved through low cost self-support tools. Cut contact center wait times and volume through our self-serve solution by giving customers the tools they need to resolve issues independently.
Real results for businesses like yours:
Schedule your free demo today
Request a free, no obligation demo with an Ozmo expert to see Ozmo Self Serve. Someone will be in touch right away.