Ozmo for internet service providers
Enable customers to confidently configure and maximize the potential of their home internet service
With increasing access to faster and cheaper broadband, more households are connected to the internet than ever before. As your customers turn to you for all of their home internet support needs, Ozmo is here to assist them – and your business – while decreasing the need for costly, in-home support.
Ozmo offers easy-to-use support for customers of all types across the core devices, apps and ecosystems that are critical to the setup, maintenance and optimization of fast, powerful and secure home networks. Our platform is designed to empower your customers and the agents who support them.
Provide customers with self-serve support for their do-it-yourself (DIY) home internet activation and seamlessly migrate them to your network. Arm your agents who are there when customers need assistance with robust virtual devices and apps to solve the most complex setup and configuration questions. And do it all at scale with a robust, digital solution that reduces the need for truck rolls, eliminates physical devices in contact centers and empowers your customers and agents to be successful no matter where they are located.