Verticals we serve

Ozmo’s platform supports businesses across the wireless, hardware, insurance and broadband markets.

Ozmo’s omnichannel platform transforms customer education, support, and adoption across industries. Whether your enterprise lives in wireless, device hardware, device insurance or broadband, Ozmo has the tools to address all your support needs. Expect to drive down operational costs while still prioritizing user experience. By leveraging our platform, agent and customer interactions won’t require handling physical devices or in-person interactions for support assistance. Depending on customer preference towards agent assistance or self-support, our digital solution set is equipped to take all customer interactions online.

Wireless

Discover how Ozmo supports the wireless industry and solves tech support for mobile operators, outsource contact centers and more. Empower support agents to resolve complex issues and enable your customers to self-serve across their devices, apps and services.

Hardware

Discover how Ozmo support hardware manufacturers. Our virtual libraries contain a broad range of devices and apps. From smartphones to connected home devices and the apps that power them, you can expect to have the necessary tools to solve tech support while increasing brand loyalty.

Device insurance

Discover how Ozmo supports the device insurance industry. Expect best-in-class support providing a competitive edge in both cost and differentiation and reduced warranty claims across all devices.

Home internet

Discover how Ozmo supports internet service providers. Ozmo supports home internet customers of all types across core devices, apps and more that are necessary for seamless setup, maintenance and optimization of reliable home networks.

Connected home

Discover how Ozmo supports connected home providers. Ozmo’s technology solutions enable your customers and agents to maximize the value of a truly automated home with comprehensive connected home device and app support.

Business voice

Discover how Ozmo supports business voice providers. Ozmo’s omnichannel support platform provides agents and customers alike with robust unified communications and voice over internet protocol (VoIP) solutions that are personalized for your business to help set your team up for success.

Ozmo’s platform is trusted by some of the world’s leading enterprises.

Hear what our customers have to say about how Ozmo has transformed their support operations.