Ozmo self serve
Empower customers with the tools for effective problem solving through Ozmo self serve.
Ozmo’s self-serve solution provides 24/7 access to consistent, accurate answers across all digital channels. Regardless of channel preference, our digital support solution caters to a wide range of devices, apps and services-specific needs.
With Ozmo’s robust API, tailored experiences are available at any customer support stage, from presale education to post-sale support and more. Our solutions will educate your customers about new features and seamlessly onboard them to their new technology. Customers will receive continued, extensive support assistance post-sale from initial setup to getting the most out of their tech. To optimize technology over its lifecycle, customers have access to the latest and most up-to-date answers with Ozmo’s real-time updates for devices, operating systems, applications and more. And best of all, these self-serve tools can be integrated into a wide variety of channels and formats to meet customer preferences.