Ozmo blog
The latest from the Ozmonauts

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Meet Dylan: Ozmo employee spotlight
Whether you're a Marketing Specialist, Human Resource Manager or Product Designer at Ozmo, each Ozmonaut has a unique story of how they reached their current role at the company. Product Designer Dylan Ondell sits down with Ozmo to talk about his role at the company and what he enjoys most about Ozmo. To learn more […]
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CultureMeet Dylan: Ozmo employee spotlight
Whether you’re a Marketing Specialist, Human Resource Manager or Product Designer at Ozmo, each Ozmonaut has a unique story of how they reached their current role at the company. Product Designer Dylan Ondell sits down with Ozmo to talk about his role at the company and what he enjoys most about Ozmo. To learn more […]
View blog post -
Tech Support2023 National Customer Rage survey: key findings for your business
We’ve all been there. Your internet goes out while working from home, or your streaming service crashes on family movie night. So you call your provider. You’re instantly greeted by a long prompt telling you to press one to hear hours of operation, press two to find a location near you and press three to […]
View blog post -
Tech SupportHow regional service providers can maintain competitive tech support
As a regional service provider, you take pride in serving your local community. You’re on a mission to grow your business while providing the same high-quality service your customers know and love. Yet, you’re worried about meeting your new customer acquisition goals. After all, you don’t have the same brand recognition as nationwide providers. Here’s […]
View blog post -
Tech SupportMWC Barcelona 2023: three key trends for businesses
Another Mobile World Congress (MWC) 2023 event has come and gone. Each year, this Barcelona-based event brings together companies and thought leaders from hundreds of countries around the globe for valuable networking opportunities and to showcase what the future of telecommunications holds. With a wide array of exhibitors and themes, how can you tell which […]
View blog post -
NewsTwigby to advance its contact center support with Ozmo
U.S. based mobile virtual network operator (MVNO) Twigby has partnered with Ozmo to enhance its best-in-class support to its customer service agents. The partnership first began in late 2022, when Ozmo launched a three-month trial with Twigby to provide its support agents with access to Ozmo for Agents in an effort to gauge agent satisfaction […]
View blog post -
CultureOzmo hits the lanes with Cricket Wireless
Ozmo’s Growth team recently had the opportunity to attend a dedicated strategic vendor conference with one of Ozmo’s very own customers, Cricket Wireless. At this event, Senior New Business Manager at Ozmo Daniel Fithian presented Cricket and AT&T Prepaid Wireless with critical details on how to get the most out of Ozmo’s omnichannel platform for […]
View blog post
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CultureMeet Dylan: Ozmo employee spotlight
Whether you’re a Marketing Specialist, Human Resource Manager or Product Designer at Ozmo, each Ozmonaut has a unique story of how they reached their current role at the company. Product Designer Dylan Ondell sits down with Ozmo to talk about his role at the company and what he enjoys most about Ozmo. To learn more […]
View blog post -
Tech Support2023 National Customer Rage survey: key findings for your business
We’ve all been there. Your internet goes out while working from home, or your streaming service crashes on family movie night. So you call your provider. You’re instantly greeted by a long prompt telling you to press one to hear hours of operation, press two to find a location near you and press three to […]
View blog post -
Tech SupportHow regional service providers can maintain competitive tech support
As a regional service provider, you take pride in serving your local community. You’re on a mission to grow your business while providing the same high-quality service your customers know and love. Yet, you’re worried about meeting your new customer acquisition goals. After all, you don’t have the same brand recognition as nationwide providers. Here’s […]
View blog post -
Tech SupportMWC Barcelona 2023: three key trends for businesses
Another Mobile World Congress (MWC) 2023 event has come and gone. Each year, this Barcelona-based event brings together companies and thought leaders from hundreds of countries around the globe for valuable networking opportunities and to showcase what the future of telecommunications holds. With a wide array of exhibitors and themes, how can you tell which […]
View blog post -
NewsTwigby to advance its contact center support with Ozmo
U.S. based mobile virtual network operator (MVNO) Twigby has partnered with Ozmo to enhance its best-in-class support to its customer service agents. The partnership first began in late 2022, when Ozmo launched a three-month trial with Twigby to provide its support agents with access to Ozmo for Agents in an effort to gauge agent satisfaction […]
View blog post -
CultureOzmo hits the lanes with Cricket Wireless
Ozmo’s Growth team recently had the opportunity to attend a dedicated strategic vendor conference with one of Ozmo’s very own customers, Cricket Wireless. At this event, Senior New Business Manager at Ozmo Daniel Fithian presented Cricket and AT&T Prepaid Wireless with critical details on how to get the most out of Ozmo’s omnichannel platform for […]
View blog post
-
CultureMeet Dylan: Ozmo employee spotlight
Whether you’re a Marketing Specialist, Human Resource Manager or Product Designer at Ozmo, each Ozmonaut has a unique story of how they reached their current role at the company. Product Designer Dylan Ondell sits down with Ozmo to talk about his role at the company and what he enjoys most about Ozmo. To learn more […]
View blog post -
Tech Support2023 National Customer Rage survey: key findings for your business
We’ve all been there. Your internet goes out while working from home, or your streaming service crashes on family movie night. So you call your provider. You’re instantly greeted by a long prompt telling you to press one to hear hours of operation, press two to find a location near you and press three to […]
View blog post -
Tech SupportHow regional service providers can maintain competitive tech support
As a regional service provider, you take pride in serving your local community. You’re on a mission to grow your business while providing the same high-quality service your customers know and love. Yet, you’re worried about meeting your new customer acquisition goals. After all, you don’t have the same brand recognition as nationwide providers. Here’s […]
View blog post -
Tech SupportMWC Barcelona 2023: three key trends for businesses
Another Mobile World Congress (MWC) 2023 event has come and gone. Each year, this Barcelona-based event brings together companies and thought leaders from hundreds of countries around the globe for valuable networking opportunities and to showcase what the future of telecommunications holds. With a wide array of exhibitors and themes, how can you tell which […]
View blog post -
NewsTwigby to advance its contact center support with Ozmo
U.S. based mobile virtual network operator (MVNO) Twigby has partnered with Ozmo to enhance its best-in-class support to its customer service agents. The partnership first began in late 2022, when Ozmo launched a three-month trial with Twigby to provide its support agents with access to Ozmo for Agents in an effort to gauge agent satisfaction […]
View blog post -
CultureOzmo hits the lanes with Cricket Wireless
Ozmo’s Growth team recently had the opportunity to attend a dedicated strategic vendor conference with one of Ozmo’s very own customers, Cricket Wireless. At this event, Senior New Business Manager at Ozmo Daniel Fithian presented Cricket and AT&T Prepaid Wireless with critical details on how to get the most out of Ozmo’s omnichannel platform for […]
View blog post
-
CultureMeet Dylan: Ozmo employee spotlight
Whether you’re a Marketing Specialist, Human Resource Manager or Product Designer at Ozmo, each Ozmonaut has a unique story of how they reached their current role at the company. Product Designer Dylan Ondell sits down with Ozmo to talk about his role at the company and what he enjoys most about Ozmo. To learn more […]
View blog post -
Tech Support2023 National Customer Rage survey: key findings for your business
We’ve all been there. Your internet goes out while working from home, or your streaming service crashes on family movie night. So you call your provider. You’re instantly greeted by a long prompt telling you to press one to hear hours of operation, press two to find a location near you and press three to […]
View blog post -
Tech SupportHow regional service providers can maintain competitive tech support
As a regional service provider, you take pride in serving your local community. You’re on a mission to grow your business while providing the same high-quality service your customers know and love. Yet, you’re worried about meeting your new customer acquisition goals. After all, you don’t have the same brand recognition as nationwide providers. Here’s […]
View blog post -
Tech SupportMWC Barcelona 2023: three key trends for businesses
Another Mobile World Congress (MWC) 2023 event has come and gone. Each year, this Barcelona-based event brings together companies and thought leaders from hundreds of countries around the globe for valuable networking opportunities and to showcase what the future of telecommunications holds. With a wide array of exhibitors and themes, how can you tell which […]
View blog post -
NewsTwigby to advance its contact center support with Ozmo
U.S. based mobile virtual network operator (MVNO) Twigby has partnered with Ozmo to enhance its best-in-class support to its customer service agents. The partnership first began in late 2022, when Ozmo launched a three-month trial with Twigby to provide its support agents with access to Ozmo for Agents in an effort to gauge agent satisfaction […]
View blog post -
CultureOzmo hits the lanes with Cricket Wireless
Ozmo’s Growth team recently had the opportunity to attend a dedicated strategic vendor conference with one of Ozmo’s very own customers, Cricket Wireless. At this event, Senior New Business Manager at Ozmo Daniel Fithian presented Cricket and AT&T Prepaid Wireless with critical details on how to get the most out of Ozmo’s omnichannel platform for […]
View blog post
-
CultureMeet Dylan: Ozmo employee spotlight
Whether you’re a Marketing Specialist, Human Resource Manager or Product Designer at Ozmo, each Ozmonaut has a unique story of how they reached their current role at the company. Product Designer Dylan Ondell sits down with Ozmo to talk about his role at the company and what he enjoys most about Ozmo. To learn more […]
View blog post -
Tech Support2023 National Customer Rage survey: key findings for your business
We’ve all been there. Your internet goes out while working from home, or your streaming service crashes on family movie night. So you call your provider. You’re instantly greeted by a long prompt telling you to press one to hear hours of operation, press two to find a location near you and press three to […]
View blog post -
Tech SupportHow regional service providers can maintain competitive tech support
As a regional service provider, you take pride in serving your local community. You’re on a mission to grow your business while providing the same high-quality service your customers know and love. Yet, you’re worried about meeting your new customer acquisition goals. After all, you don’t have the same brand recognition as nationwide providers. Here’s […]
View blog post -
Tech SupportMWC Barcelona 2023: three key trends for businesses
Another Mobile World Congress (MWC) 2023 event has come and gone. Each year, this Barcelona-based event brings together companies and thought leaders from hundreds of countries around the globe for valuable networking opportunities and to showcase what the future of telecommunications holds. With a wide array of exhibitors and themes, how can you tell which […]
View blog post -
NewsTwigby to advance its contact center support with Ozmo
U.S. based mobile virtual network operator (MVNO) Twigby has partnered with Ozmo to enhance its best-in-class support to its customer service agents. The partnership first began in late 2022, when Ozmo launched a three-month trial with Twigby to provide its support agents with access to Ozmo for Agents in an effort to gauge agent satisfaction […]
View blog post -
CultureOzmo hits the lanes with Cricket Wireless
Ozmo’s Growth team recently had the opportunity to attend a dedicated strategic vendor conference with one of Ozmo’s very own customers, Cricket Wireless. At this event, Senior New Business Manager at Ozmo Daniel Fithian presented Cricket and AT&T Prepaid Wireless with critical details on how to get the most out of Ozmo’s omnichannel platform for […]
View blog post