Omnichannel customer service solution
A platform of customer service answers
As the leading provider of self support and assisted support solutions, Ozmo’s omnichannel customer service solution helps enterprises solve tech support.
The leading omnichannel support platform
Get the most out of your support with Ozmo
With Ozmo, your team will have access to an advanced tech support platform with scalable solutions for agents and customer alike, a single source of answers that keeps your customer service consistent across channels, detailed insights on your contact center and self serve inquiries, improved customer satisfaction rates and more.
Key benefits of Ozmo's omnichannel customer service platform
Ozmo supports the launch of hundreds of app, device and software updates each year, with more than 25 million support interactions assisted by our platform annually.
Scalable, virtual support
Ozmo eliminates the need to work from physical contact centers or handle physical devices. With Ozmo, your agents are set up for success with complete access to a full-scale virtual device and app library right at their fingertips.
Extensible, trusted answers
Give customers the ability to problem-solve with flexible answers that update dynamically across all of your digital channels. With Ozmo, your business can expect increased customer satisfaction and low churn rates.
Improved agent metrics
When your agents are equipped with the right resources, your team can expect significant contact center advancements. Agents who use Ozmo's solutions receive higher NPS ratings, get up-to-speed significantly faster and improve their first-call resolution rates.
Schedule your free demo today
Request a free, no obligation demo with an Ozmo expert to see Ozmo's omnichannel customer service platform in action. Someone will be in touch right away.