by Christina Herrington on March 20, 2020
As we all adapt to the current reality with the spread of COVID-19, Ozmo will support both enterprises and their customers as they face the uncertainties and complexities that result from a pandemic.
Now more than ever, customers are relying on their smartphones, connected devices and various apps to keep them informed, connected and entertained while practicing social distancing.
Even during times such as these, the need for customer support persists. Ozmo is here to help as businesses seek to responsibly manage their customer support and contact center operations.
This will immediately provide a scalable library of virtual devices to empower at-home or remote agents and remove the risk of handling shared physical devices, allowing agents to continue supporting customers safely.
Please send us an email today at email@example.com if you would like to enable Ozmo for Agents access. We’ll set up a brief call to discuss and get you up and running right away.
In addition, Ozmo has assured its customers that there is no foreseeable disruption to our services. Like many others, Ozmonauts are currently working from home as we adhere to CDC and state guidelines for the containment of the virus.
From all of the Ozmonauts, each of us working from home, stay safe.