WEBINAR: Differentiating through superior support and how it impacts your bottom line

In partnership with Broadband Forum

Gain industry insights from Ozmo, Vodafone, DZS and Deutsche Telekom.

Access the recording today

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In this free webinar, you’ll learn about:

  • The business case(s) that is accelerating the adoption of new services
  • How the focus on customer experience is driving NPS (Net Promoter Scores) and reducing churn
  • What are the advancements (e.g., containerization, in-home connectivity, customer support tools) that are driving both new revenue opportunities as well as improved customer experience.
  • …and more




    Meet the speakers

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    Daniel Fithian

    Senior Account Executive at Ozmo

    Learn more about Ozmo
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    Marcel Sponer

    Home Technology Products at Vodafone Group

    Learn more about Vodafone Group
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    Sameer Shah

    VP Product Line Management at DZS

    Learn more about DZS
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    Volker Effelsberg

    Principal Engineer & Lead Architect at Deutsche Telekom

    Learn more about Deutsche Telekom

    In partnership with

    Broadband Forum

    About BBF

    Broadband Forum is an open, non-profit industry organization composed of the industry’s leading broadband operators, vendors and thought leaders who are shaping the future of broadband.

    See how Ozmo can help your business.

    Digital support is shaping the future of customer service and having the right support platform in place is critical for keeping your business ahead of the rapid pace of change. Ozmo’s customers trust us to be the authoritative source of support answers for the ever-evolving landscape that is technology.