2022 year in review

Ozmo’s look back at all things 2022

Check out all of the remarkable milestones and accomplishments our team achieved this year!

A message from David

David Catalano

CEO and co-founder of Ozmo

“2022 brought about many changes for Ozmonauts. While most of our team resides in Virginia and Texas, there are another dozen states that Ozmonauts now call home. We have learned how to adapt our highly regarded culture from being office-centric to online and have chosen to make WFH permanent at Ozmo. Our focus on improving the quality of tech support has led to an expanded offering that includes new content and Spanish language support. Our smarthome offering has been expanded to cover every major ecosystem.

We have made many large investments across Ozmo these past few years and they are beginning to have a major impact. 2023 brings with it much excitement for the continuation of our mission to answer every tech support question without human intervention. While the broader economic outlook brings much uncertainty, Ozmo will continue to create ample room for growth in 2023 and we look forward to the new year ahead.”

Highlights from this year


New customers and partners

Ozmo welcomed many new customers into our client family, including a regional MNO to provide exceptional tech support solutions to its customer care teams and end customers.

View the announcement

Events and webinars

In 2022, we attended events such as Mobile World Congress Las Vegas, partnered with the Broadband Multimedia Marketing Association (BMMA) on a digital webinar and hosted our own live tech support event.

Read the MWC 2022 recap

Diversity, equity & inclusion

This year Ozmo expanded our diversity, equity and inclusion (DEI) efforts, which includes how we approach our hiring process and by creating support spaces for underrepresented groups within the company and across our communities.

Learn more about DEI at Ozmo

Monitoring industry trends

Our team of experts closely monitored trends within the telecom and broadband spaces. From iOS 16 to eSIM and more, these insights allow Ozmo to provide the best support resources to thousands of agents and end-users.

Explore tech support trends

Product enhancements

This year, Ozmonauts were able to execute on major product and customer advancements, including new devices and apps added to our extensive virtual libraries.

Learn more about our virtual devices and apps

Fostering existing relationships

Our team is so grateful to work with our loyal partners and help provide unmatched tech support. Thank you to every one of our current customers for making 2022 such a great year!

Browse our customer stories

The experiences that mattered to us

This year, we made time for:


Annual company picnic




Team bonding


Student engagements

MWCLV 2022



Remote activities

See more of what we’ve been up to lately