Ozmo's 2025 year in review
The annual recap
Check out all of the remarkable milestones and accomplishments our team achieved this year.
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Ozmo's 2025 impact in numbers
contact center agents using Ozmo for Agents to solve their support inquiries
answers delivered to agents and consumers across channels
tech support inquiries addressed via Ozmo Self Serve
Team highlights of the year
Elevating the Ozmo platform
This year inspired new feats and technological advancements for Ozmo, particularly when it comes to enhancing AI-powered experiences.
Championing customer success
Ozmo proudly welcomed a number of new customers in 2025 while continuously delivering exceptional value and unwavering support to its existing, loyal customer base.
Establishing new partnerships
This year, Ozmo continued to elevate the standard of customer care by joining forces with new partners, including Calix.
Showcasing at industry events
In 2025, Ozmo’s team of experts attended, exhibited and presented at 20 different trade shows and conferences around the globe.
A message from our founders
2025 marked a pivotal year of strategic momentum for Ozmo. We accelerated our evolution by embracing AI as a catalyst for growth, empowering our teams and rethinking how we collaborate to deliver greater impact for our customers.
At the core of our progress is a simple belief: the future is built by strengthening the connection between people and technology. As we look to 2026 and beyond, we remain focused on furthering this mission by building with purpose, investing in innovation and delivering meaningful outcomes for the people we serve.
– David Catalano and Aaron Herrington
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