Customer support
Smarter support solutions for seamless customer experiences.
Deliver faster, more accurate assistance with tech support software designed for modern customer service.
Personalized, efficient support is critical to customer satisfaction and brand loyalty.
Without the right software, support teams face long resolution times, frustrated customers and higher costs. The right tools help agents resolve issues faster and improve customer experiences.
Ozmo’s customer support solutions
Virtual devices and apps guide agents through complex support interactions
Give your agents hands-on experience with interactive, real-time device tutorials — no physical hardware required.
Meet your customers where they are with integrated interactive tutorials
Provide customers with step-by-step, self-serve tutorials across multiple channels for instant solutions.
Solve support issues without ever rolling a truck
With remote video capabilities, agents can visually troubleshoot issues, reducing unnecessary site visits and truck rolls.
What you can expect with Ozmo’s customer support solutions
Increased efficiency and agent productivity
Equip agents with the right tools to resolve issues quickly, boost first-call resolution, and improve performance.
Happier agents, happier customers
Confident, well-supported agents lead to better customer interactions, higher satisfaction and stronger brand loyalty.
Slash unnecessary overhead costs
Reduce truck rolls and increase call deflection all while lowering operational costs and improving service quality.
Transform your customer support with Ozmo today
Leading brands trust Ozmo's white-glove customer service software. Let Ozmo help you deliver exceptional support.