Ozmo Answers API
Powering AI tools with with trusted, accurate tech support answers
Backed by Ozmo Intelligence, the next generation of the Ozmo API delivers solutions in real time, ensuring seamless integration into AI tools like virtual assistants and copilots.
Seamless support integrations
With Ozmo Answers API
Ozmo Answers API uses advanced natural language processing to interpret any query and deliver the most relevant solutions from Ozmo’s trusted, curated answer library.
The API provides accurate, reliable answers in a variety of formats, including interactive tutorials, URLs, text summaries and more, all while mitigating LLM hallucination risks.
How Ozmo Answers API works
Types of Answers API integrations
Discover how your team can integrate Ozmo's support solutions directly into your existing external and internal channels.
Answers API for Self Serve
Seamlessly embed Ozmo's self-serve support solutions into your website, app or any customer-facing channel.
Learn more about Ozmo Self Serve
Answers API for Agents
Easily integrate Ozmo for Agents solutions into your existing agent workflows, CRM or support center operations tools.
Learn more about Ozmo for AgentsWhat you can expect with Ozmo Answers API
Intuitive and flexible answers
Ozmo Answers API processes natural language queries to provide contextually relevant responses from its curated library. These answers are adaptable, delivered in various formats such as URLs, rich media or text summaries, catering to a wide range of use cases.
Accuracy at the forefront
Answers API ensures top-tier accuracy by providing tech support answers that are carefully verified and drawn from Ozmo’s trusted content library, so AI-powered tools can confidently deliver reliable solutions.
Personalized support available in any channel
Whether it’s through virtual assistants, copilots or other AI-powered tools, Ozmo Answers API delivers personalized, contextually relevant support, adaptable to any channel and designed to enhance both the customer and agent experience.
Looking to integrate your support resources across channels?
Discover how Ozmo enables seamless integration, providing consistent, accurate answers across all customer touchpoints.