Promoting self support featuring the Google Pixel
By
Christina Herrington
At Ozmo, we believe that every support interaction is an opportunity to rewire customer behavior to self-support. Not only do we have the world’s leading support platform for the call center that drives millions of interactions to self-support channels, but Ozmo also offers a consumer-facing product built for self-serve, scalable digital support.
Nobody wants to call into the call center. In fact, 80% of people between the age of 18 and 65 said calling traditional customer service phone lines is inconvenient. Ozmo’s support platform offers solutions for support in channels that your customers actually prefer to use.
Watch the above video to see the brand new Google Pixel live in Ozmo’s interactive tutorial product.
To learn more about what Ozmo can do for you, contact us here.
Last Updated:
Published:
Product
SHARE
Related Articles
Three common challenges for rural internet providers (and how to overcome them)
Reliable internet access enables rural Americans to access critical telehealth services, remote work and e-learning opportunities that benefit them and their communities. Yet rural internet providers often face unique challenges that can make service delivery difficult. Below, we go over some of the most common obstacles rural internet providers face and tips to help overcome them.
![Telecom subscriber retention starts with support: Key takeaways from our recent webinar As competition intensifies across the telecom industry, providers are continuing to invest heavily in network expansion, new services and customer acquisition. Yet subscriber retention is increasingly influenced by another factor: the support experience. During a recent webinar, Ozmo explored how telecom providers can reduce support friction, improve first-contact resolution and create support experiences that strengthen […]](https://framerusercontent.com/images/Hj6uwyM7iKL0YnHfwlNalsmJjBU.png?width=2560&height=961)
Telecom subscriber retention starts with support: Key takeaways from our recent webinar
As competition intensifies across the telecom industry, providers are continuing to invest heavily in network expansion, new services and customer acquisition. Yet subscriber retention is increasingly influenced by another factor: the support experience.
