Mountain Connect 2025: Connecting communities through broadband
By
Sadie Conley

Ozmo was thrilled to exhibit at Mountain Connect 2025, which took place in Denver, Colorado. This premier event brought together leaders and innovators from across the broadband industry to discuss the future of connectivity, digital inclusion and economic development in rural and underserved communities.
As a company dedicated to empowering exceptional digital support experiences, Ozmo was excited to contribute to the conversations surrounding the critical role of reliable internet access. We believe that robust broadband infrastructure is the backbone of modern communities, enabling education, healthcare, remote work and countless other opportunities.
At Mountain Connect 2025, Ozmo’s team of support experts had the opportunity to highlight how Ozmo’s AI-powered support solutions can help broadband providers deliver seamless and efficient customer service, reducing support costs and improving user satisfaction. In addition to sharing expertise, the event provided an invaluable opportunity to connect with fellow professionals, share insights and collaborate on strategies to bridge the digital divide.
Along with networking with new individuals, Ozmo had the chance to connect with our partners at Calix, further strengthening our collaboration in advancing broadband solutions. Lastly, we attended sessions and workshops that delved into the latest trends, challenges and best practices in broadband deployment and adoption, including:
“Accelerating AI into Broadband Networks”: This session, featuring the Founder and Principal at Entropy, VP of Broadband Partners at Nokia, and CEO at Newby Ventures, explored how AI is reshaping the network and fiber ecosystems. Attendees gained practical insights into AI’s impact across data centers, middle-mile infrastructure, fiber networks, and the connected home.
“Three Forces Driving the Internet’s Next Leap Forward”: The Executive Vice President and Chief Network Officer at Comcast discussed AI, sports streaming, and the emergence of low-latency as a key measure of network quality. These trends highlight the growing demand for a robust, world-class broadband network—one capable of supporting future innovations and delivering a seamless digital experience to consumers.
Mountain Connect 2025 was more than just a conference; it was a vital forum for advancing the mission of universal broadband access. At Ozmo, we are confident that the discussions and connections made played a significant role in shaping a more connected and equitable future for all.
We enjoyed our time at Mountain Connect 2025 and look forward to future opportunities to connect with the broadband community.
Want to know where Ozmo will be exhibiting next? Explore Ozmo’s upcoming and previously attended events and how you can meet with our team of experts to learn more about Ozmo’s solutions.
Related Articles

Three common challenges for rural internet providers (and how to overcome them)
Reliable internet access enables rural Americans to access critical telehealth services, remote work and e-learning opportunities that benefit them and their communities. Yet rural internet providers often face unique challenges that can make service delivery difficult. Below, we go over some of the most common obstacles rural internet providers face and tips to help overcome them.
![Telecom subscriber retention starts with support: Key takeaways from our recent webinar As competition intensifies across the telecom industry, providers are continuing to invest heavily in network expansion, new services and customer acquisition. Yet subscriber retention is increasingly influenced by another factor: the support experience. During a recent webinar, Ozmo explored how telecom providers can reduce support friction, improve first-contact resolution and create support experiences that strengthen […]](https://framerusercontent.com/images/Hj6uwyM7iKL0YnHfwlNalsmJjBU.png?width=2560&height=961)
Telecom subscriber retention starts with support: Key takeaways from our recent webinar
As competition intensifies across the telecom industry, providers are continuing to invest heavily in network expansion, new services and customer acquisition. Yet subscriber retention is increasingly influenced by another factor: the support experience.


