Device insurance support

Ozmo for device insurance providers

Provide the best-in-class support experience that your customers care so much about

Insurance providers need solutions to help scale their business, improve the quality of their customer support and minimize claims. With Ozmo’s solutions, insurance providers are equipped with the tools to provide the ultimate customer-centric experience. Having the ability to maintain and increase customer loyalty is essential to your business. Ozmo’s platform offers the expertise to help you deliver the best-in-class, white glove customer service experience. Reduce manual processes and improve your offering to secure more enterprise contracts, and better serve the customers that expect premium support from your business. With Ozmo you can expect your business to gain new capabilities to improve customer satisfaction that goes above and beyond the competition.

Key benefits for insurance providers

Reduce insurance claims

What sets device insurance providers apart is the attention to personalized customer service. Ozmo’s platform offers seamless support interactions while simultaneously reducing the number of insurance claims by providing up-to-date answers across all devices, apps and services. Feel confident knowing that you have the tools to address any questions across the entire customer journey. From the simplest requests to the most complex ones, Ozmo’s platform has the answers.

Competitive edge

Gain a competitive edge through our omnichannel platform. Our all-in-one capabilities provide the necessary toolset to build a team of knowledgeable agents ready to answer any inquiries and self-support tools for those customers that prefer to solve issues on their own. Expand your customer experience offering with the Ozmo platform to win more business.

Best-in-class support experience

For customers, comprehensive device protection is what makes insurance worth the added expense. We understand the importance of customer satisfaction and are here to make sure your white glove customer service goes unmatched. By using Ozmo’s platform your user base can expect premium support excellence that ensures first contact resolution and a consistently high Net Promoter Score.

Solutions for insurance providers

Learn more about how Ozmo assists device insurance providers. Whether your business is interested in assisted support, self support or service adoption our omnichannel platform is equipped to handle it all.