Features - Ozmo

Ozmo tech support features

Explore the full range of features that make Ozmo’s support solutions effective and scalable for agents, customers and teams alike.

Give your team access to fully interactive virtual devices and apps — no physical hardware required.

Provide guided, step-by-step tutorials that empower users to resolve issues confidently on their own.

Enable live-camera support sessions that help agents quickly diagnose and resolve complex issues.

Deliver fast, relevant answers through AI-powered, natural language support experiences.

Use Ozmo’s send-a-tutorial feature to share personalized, interactive support content directly with customers in just a few clicks.

Identify and resolve issues faster with dynamic troubleshooting flows tailored to your products and services.

Chat with our team of experts to see how Ozmo's support features are used (and loved) by customers around the globe.