Ozmo Insights

The latest from the Ozmonauts

 

Welcome to Ozmo Insights

Welcome to the new Ozmo blog! We’re excited to announce the launch of our new blog - Ozmo Insights - as part of a larger redesign of the entire ozmoapp.com website. We encourage you to take a look around the new site!

 

Promoting self support featuring the Google Pixel

At Ozmo, we believe that every support interaction is an opportunity to rewire customer behavior to self-support. Not only do we have the world’s leading device support platform for the call center that drives millions of interactions to self-support channels, but Ozmo also offers a consumer-facing product built for self-serve, scalable digital support.

 

See the new iPhone 7 in Ozmo for Agents

At Ozmo, our device support platform assists in over 25 million support interactions each year. We help agents always be ready to support a new device - just like the new iPhone 7 - before it launches with our latest product, Ozmo for Agents.

 

First look at potential call drivers for Android N

Even though you are in the middle of managing the rollout of Marshmallow updates, Google has released the first preview of Android N. We anticipate Android N showing up earlier than in previous cycles, likely later this year for a multitude of devices. So we’re actively researching every aspect to help your support agents improve the experience with this new OS.

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