Ozmo Insights

The latest from the Ozmonauts

 

Transitioning to remote tech support

The past several months, the majority of the world’s population has been experiencing a new way of life that has dramatically changed how we interact and communicate with one another. In the midst of a global pandemic, businesses have had little choice but to adapt quickly.

 

Over 6,400 support agents benefit from free access to Ozmo for Agents

Since March, we have successfully onboarded new enterprises to Ozmo’s platform and have expanded support to current customers. Companies can now offer support agents access to Ozmo’s extensive virtual device library free of charge. To date, the program has been met with an overwhelmingly positive response from businesses and their support agents.

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